FAQ

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[su_spoiler title=”Do we get a DVD of all our wedding images?” style=”fancy” open=”yes”] Yes and no.

We do not give DVDs to couples because most computers now do not have a DVD reader. Generally, we deliver our images either via USB Flash drive containing all of the high-resolution print-ready wedding images or an online gallery.

All photographs are shot in RAW format. Once post-processed by us, we convert them into JPEG format for inclusion on your DVD/USB drive in high resolution. [/su_spoiler]

[su_spoiler title=”Do we get an online gallery of all our wedding images?” style=”fancy” open=”no”] Yes.

With all our wedding packages, you will get an online gallery (with or without a password, you choose) which will contain all of your high-resolution print-ready wedding images (the same set you will get on your USB Flash drive) for your friends and family to download/print from.

For the first time since we have been offering wedding photography services, the images from that gallery will be available to print nearly at cost (and high-resolution image downloads will be available for 99p). Allowing you, your friends and family to use our professional lab for ease of use. [/su_spoiler]

[su_spoiler title=”Do you offer an initial consultation for us to discuss our photography with you?” style=”fancy” open=”no”] Yes.

As each wedding is unique, we generally meet our clients in 12a Club (above Don Pasquale restaurant) in central Cambridge or at The Plough pub in Coton for a free, no obligation chat about your wedding day photography. We prefer to meet from Wednesday to Saturday, either for late afternoon or early evening meetings. On Saturday, anytime from 3 pm is fine, provided that we are not shooting a wedding.

Convenient evening appointments are available up to 9 pm each evening to fit in with your work schedule, but we are equally happy to meet during the week, at any time of the afternoon. During this meeting, we will run through your plans for the day, show you sample albums if you want to see any, and answer any questions you may have. [/su_spoiler]

[su_spoiler title=”Will you own the copyright on our wedding pictures?” style=”fancy” open=”no”] It is standard practice across the photographic industry and is a form of legal protection. As soon as a picture is taken, the photographer automatically owns the copyright. However, the fee we charge our clients implies that we transfer the copyright to them and that they will be able to use our images wherever they see fit, unless stated otherwise.

All our wedding photography packages include an online gallery of images with full printing rights given to the client, and sometimes full download rights. [/su_spoiler]

[su_spoiler title=”How many pictures do you take?” style=”fancy” open=”no”] The number of pictures taken depends on the size of the crowd, the number of hours you have booked us for and other variables like the weather.

Usually, for a 5 hours wedding, you would get about 350 pictures. Anyway, we can safely say we take more pictures than most of my direct competitors in Cambridge. [/su_spoiler]

[su_spoiler title=”How quickly will the pictures be ready?” style=”fancy” open=”no”] Your pictures will normally be available on your online gallery within 45 days of your wedding. If part of your package, the USB Flash drive should be with you within 3 months of your wedding but it is generally much less than that.

Check our wedding reviews, and you will see many brides commenting on the fact that their images were sometimes already online during their honeymoon, we try to work on the photographs as early as we can following the wedding. Especially during the wedding season, when we have weddings every single weekend. [/su_spoiler]

[su_spoiler title=”Do you use professional camera equipment?” style=”fancy” open=”no”] Yes.

We exclusively use Nikon cameras, lenses & flashes. A Nikon D750, a Nikon DF & a Nikon D3 full frame digital cameras. Along with various Nikon lenses: 24-70mm f2.8, 70-200mm f2.8 VR2, 18-35mm f4, 50mm f1.4, 60mm macro f2.8 and a couple of SB-900/910 Nikon flashes. [/su_spoiler]

[su_spoiler title=”What would be your standard group photographs?” style=”fancy” open=”no”] We would advise you to consider photographing the wedding party: bridesmaids & ushers, both sets of parents separately and/or together, photograph one family and then the other family (immediate and/or extended) and the rest is up to you.

We can normally do a shot of everyone if required. Often that would be all, but we get sometimes asked to photograph grandparents, friends, etc. all with the bride and groom. We try to ensure that group photographs take no more than 15-20 minutes. Remember that the more you choose to have, the longer it will take to photograph. [/su_spoiler]

[su_spoiler title=”How do we book your services?” style=”fancy” open=”no”] Once you have decided you would like us to be your wedding photographers, contact us and we will reserve your wedding day. You will be then asked to pay the deposit by cash, cheque, credit card or bank transfer. Once we receive the deposit, we will book your date in our diary.

We will then send you an electronic contract for you to sign within one week via email. We shall then be in touch again within one or two weeks of your wedding to check the timings are right and to ask you to think of a group photos list. [/su_spoiler]

[su_spoiler title=”Are you insured?” style=”fancy” open=”no”] I have a public liability insurance of up to £2M. And an employer liability insurance of up to £10M. [/su_spoiler]

[su_spoiler title=”Do you travel far & do you charge for travel?” style=”fancy” open=”no”] I photograph weddings all over the United Kingdom and Europe. I travel for free inside Cambridgeshire and Newmarket.

For weddings further afield, I will charge travel expenses of 40p per mile. Also, if your wedding is taking place more than 150 miles from Cambridge, I will probably spend the night before in a B&B nearby (£70 for the night plus £20 for a meal). If you’re getting married in Europe, I charge a minimum £500 fee for travel and accommodation on top of my wedding photography coverage fee. [/su_spoiler]

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